Main Street shops, taprooms and practices, 20 minutes away.

5.0 stars on Google

Managed IT and IT support for Dunedin businesses

Radiant technician working at a support workstation

Dunedin packs a lot into a few blocks: Main Street storefronts, a hospital, a spring training ballpark, and a craft beer scene that started with Florida's oldest microbrewery.

Does Radiant provide managed IT services in Dunedin?

Yes, Radiant Technology Solutions provides managed IT services in Dunedin, FL, from our office about 20 minutes north in Tarpon Springs. Downtown shops, breweries and medical offices get a 24/7 help desk, remote fixes, and on-site visits when hands are needed, all at a flat monthly fee per device with no contract.

What you get

Which Dunedin businesses do we fit?

Medical offices

Practices near the hospital need patient data locked down and backups that restore. Our healthcare IT support is built around HIPAA.

Taprooms, shops and restaurants

We separate guest Wi-Fi from your business network, keep the point-of-sale machines updated, and give you help desk support that answers on weekends.

Arts and community nonprofits

Volunteer-friendly accounts, donor data that stays private, and a per-device fee a board can budget for. That is our nonprofit IT support.

Small professional offices

Agencies, advisors and consultants tucked above the storefronts get the same tools as a bigger firm. See professional services IT.

Help desk technician monitoring IT systems for Radiant Technology Solutions
The details

What does IT look like for a Dunedin business?

Most Dunedin businesses are small and close together. Shops along Main Street, practices around Mease Dunedin Hospital, and taprooms from Caledonia to Dunedin Brewery on Douglas Avenue all share one fear: a register that won't open.

The weak spots are predictable. Guest Wi-Fi sharing a network with the office computer, a point-of-sale system nobody has updated, and a backup that hasn't been checked since the day it was installed.

We fix those in order of risk, starting with whatever could take you offline on a busy Saturday.

In their words

What do owners say about working with Radiant?

5.0 stars on Google across 96 five-star Google reviews, many from owners who would rather run their business than learn IT.

Great company! Being not technically savvy myself, we were able to explain what we wanted to be able to do on our computers and they got it done!

Danielle N.

Google review · 5.0 stars on Google · Read all reviews

Radiant Technology Solutions team meeting in the Tarpon Springs conference room

Rather than hold someone hostage in a contract we work to earn their business every month.

Ron Slyker, CEO
How it works here

How do on-site visits to Dunedin work?

  • 20minFrom our Tarpon Springs office to Dunedin
  • 24/7Help desk for every client, every plan

Our office is about 20 minutes north in normal traffic, down US-19 or Alt-19. A technician can be in your building without a trip across the bay.

Most problems get fixed before anyone starts the car. The 24/7 help desk connects to your machine remotely, which is faster for you and doesn't take a parking space on Main Street.

Spring training changes the math each February and March. When the Blue Jays are playing at TD Ballpark, we plan visits around game times and lean on remote support.

How it works

What happens in the first 30 days?

We start with the risks that could close your doors, then work down the list.

  1. Step-01

    Walk-through and assessment

    We see how your shop or office actually runs, then check the network, security, hardware and backups.

  2. Step-02

    Close the obvious gaps

    Guest Wi-Fi gets its own network, missing updates get installed, and unprotected machines get security software first.

  3. Step-03

    Backups get checked

    We confirm your data is actually backing up and where it goes. Our backup and disaster recovery page explains the options.

  4. Step-04

    Help desk handoff

    Your staff learn how to reach us by phone, email or the client portal, nights and weekends included.

  5. Step-05

    Owner review

    You get a plain-English rundown of what changed and what we recommend next.

Is this you?

Is Radiant right for your Dunedin business?

We are a good match if you nod along to most of these.

  • You are busiest on evenings and weekends, exactly when most IT companies are closed.
  • Your customers use your Wi-Fi, and you are not sure what they can see.
  • You keep patient, donor or client records that must stay private.
  • You want one flat monthly fee per device and the freedom to leave any month.

Frequently asked questions

Do you offer on-site IT support in Dunedin?

Yes. Dunedin is about 20 minutes from our Tarpon Springs office, so technicians come on site for installs, network work and anything that can't be fixed remotely. Most everyday issues get solved through the 24/7 help desk first, which is quicker for you.

We are busiest on weekends. Can we get help then?

Yes. The help desk runs 24/7 for every client, so a Saturday night problem reaches a person. Most weekend fixes happen remotely; if you need someone on site outside business hours, we arrange it with you.

Can you set up separate Wi-Fi for customers?

Yes. We set up guest Wi-Fi on its own network, away from your registers and office computers, using business gear from partners like Ubiquiti and SonicWall. Customers get online, and your business data stays out of reach.

Can you deliver and install new hardware in Dunedin?

Yes. We source computers and network gear through partners including Dell, HP and Lenovo, configure them with your software and security, and install them on site in Dunedin.

Do we have to be in Tarpon Springs to hire you?

No. We support businesses across Tampa Bay on site and anywhere remotely. Dunedin is one of our closer drives, just down US-19 or Alt-19.