Radiant Technology Solutions Privacy Policy
Radiant Technology Solutions Privacy Policy
This Privacy Policy describes how Radiant Technology Solutions collects, uses, and protects information gathered through our website, https://radiant-tech.net, and any related communications with our company. This policy applies solely to information collected through our website and direct interactions with Radiant Technology Solutions.
This Privacy Policy will explain:
- What personally identifiable information we collect and how it is used.
- How and when information may be shared.
- Your choices regarding the use of your personal information.
- The security measures we take to protect your information.
- How you can review, update, or request removal of your information.
Information Collection, Use, and Sharing
Radiant Technology Solutions is the sole owner of the information collected through this website. We only collect information that you voluntarily provide to us through website forms, email, telephone communications, service requests, or other direct contact.
Information we may collect includes:
- Name
- Company name
- Email address
- Phone number
- Business information
- Information related to IT service inquiries or support requests
We use this information to:
- Respond to inquiries and service requests
- Provide managed IT services, cybersecurity services, cloud solutions, and related support
- Schedule consultations and appointments
- Improve our website and customer experience
- Communicate important service-related information
Radiant Technology Solutions does not sell, rent, or trade your personal information to third parties.
We may share information with trusted vendors, contractors, or service providers only when necessary to deliver requested services, support our operations, comply with legal obligations, or protect the security of our systems and customers.
- IT services and solutions
- Cybersecurity recommendations
- Company updates
- Educational content
- Special promotions or events
- Changes to this Privacy Policy
- Service notifications and support updates
SMS Communications
Radiant Technology Solutions may offer customers and prospective customers the option to receive text messages related to our services.
By providing your mobile phone number and opting in, you consent to receive SMS communications from Radiant Technology Solutions regarding:
- Support ticket updates
- Appointment reminders
- Service notifications
- Project updates
- Account-related communications
- Other business-related information
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at (727) 493-4723.
SMS Privacy and Data Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties except vendors, service providers, or aggregators that assist in delivering SMS communications and are necessary to operate our messaging services.
Information collected through SMS communications will be used solely for the purpose of delivering requested communications, providing customer support, coordinating services, and conducting normal business operations.
Your Access to and Control Over Information
You may opt out of future marketing communications at any time.
You may contact us to:
- Review the personal information we have about you
- Correct or update inaccurate information
- Request deletion of your personal information where applicable
- Opt out of marketing communications
- Express concerns regarding how your information is being used
To exercise these rights, please contact us using the information provided below.
Website Analytics and Cookies
Our website may use cookies, analytics services, and similar technologies to enhance user experience and gather information about website performance and visitor behavior.
These technologies may collect information such as:
- Browser type
- Device information
- IP address
- Pages visited
- Time spent on the website
- Referral sources
You may disable cookies through your browser settings, though some website features may not function properly as a result.
Security
Radiant Technology Solutions takes the protection of your information seriously.
When sensitive information is submitted through our website, it is protected both online and offline through appropriate administrative, technical, and physical safeguards.
Security measures may include:
- SSL/TLS encryption (“https”)
- Secure hosting environments
- Access controls and authentication requirements
- Endpoint security protections
- Regular monitoring and security updates
Access to personal information is limited to authorized employees, contractors, or service providers who require the information to perform specific business functions.
While we take reasonable precautions to protect information, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.
Third-Party Links
Our website may contain links to third-party websites. Radiant Technology Solutions is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Changes to This Privacy Policy
Radiant Technology Solutions reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you believe that we are not complying with this Privacy Policy, or if you have questions regarding our privacy practices, please contact us:
Radiant Technology Solutions
Website: https://radiant-tech.net
Phone: (727) 493-4723
Email: sales@radiant-tech.net