Help desk calls
Call, email or open a ticket as often as you need. The help desk answers 24/7, and nobody on your team has to ration questions.
Pricing
Managed IT pricing: one flat fee per device, per month
What does managed IT cost in Tampa Bay?
National 2026 pricing guides put managed IT between $100 and $400 per user per month (Corsica Technologies), with workstations at $50 to $100 per device (VC3). Radiant Technology Solutions, based in Tarpon Springs, bills one flat monthly fee per device. Your tier and device count set the price, and there is no contract.
01
Managed IT services
Flat monthly fee per device, no contract, 24/7 help desk.
02No contract IT support
Month-to-month managed IT, per-device billing, and a clean handover if you ever leave.
03What managed IT costs in Tampa Bay
From the blog
04Cybersecurity
EDR, MDR, MFA, and training, explained in plain English and priced per device.
Plans
What is included in each managed IT plan?
Every plan is priced per device and includes the 24/7 help desk, remote monitoring, and on-site visits. The plans differ in how much security sits on each device.
| What each plan covers | BasicEveryday business | AdvancedLaw offices, bookkeepers, and insurance agencies | EliteHealthcare, accounting, financial, government, and technology firms |
|---|---|---|---|
| Included on every plan: on-site and remote support, remote monitoring and maintenance, and managed advanced anti-virus. | |||
| On-site and remote support | |||
| Remote monitoring and maintenance | |||
| Managed advanced anti-virus | |||
| EDRSoftware that spots an attack on a laptop and stops it | |||
| MDRPeople watching that software around the clock | |||
| Email security | |||
| Cloud-to-cloud backup of your online email and files | |||
| Enhanced MFAA second check at login beyond your password | |||
| Secure password management | |||
| Security awareness training | |||
| Dark web monitoring | |||
| Data loss prevention | |||
| Add-ons for any plan: Employee monitoring, integrated cloud app security, a secure client VPN, DNS filtering that blocks dangerous websites, email signature management, and SaaS backup for Microsoft 365, Google Business, and QuickBooks Online. | Get your free network assessment | ||
Add-ons for any plan: Employee monitoring, integrated cloud app security, a secure client VPN, DNS filtering that blocks dangerous websites, email signature management, and SaaS backup for Microsoft 365, Google Business, and QuickBooks Online.
Get your free network assessmentWhat you get
What is never extra?
On-site visits
Onsite support is listed in every plan. When a problem needs hands, a technician drives out across Tampa Bay without a trip charge.
Monitoring and maintenance
Remote monitoring and maintenance watches every covered device and handles routine upkeep, so small issues get fixed before they stop work.
Vendor calls
We call your internet provider, copier company or software vendor for you, so you are not the one stuck on hold.
Projects, quoted up front
Big changes, like an office move, a new server or a new firewall, get a written quote you approve before any work starts.
Not sure where to start?
Get your free network assessment
We walk your office, scan the network, and list what to fix first. No pressure, no contract.
The details
Why show pricing at all?
Many IT companies ask you to book a call before they will talk numbers. We would rather you walk into that call already knowing how the math works.
Our pricing has three moving parts, and you can check every one of them yourself. Count your computers, pick a plan, add anything extra you want.
If the numbers work for you, the free network assessment turns them into a written quote. If they do not, you have lost nothing but five minutes.
In their words
Is it worth what you pay?
Our clients answer that better than we can. Radiant Technology Solutions holds 5.0 stars on Google across 96 reviews, from offices in Tarpon Springs, Palm Harbor and across Tampa Bay.
I love Radiant! Not only do they provide better value than my last MSP but their service is way quicker!
Brian B.
What we work with
What can you add on?
Add-ons sit on top of any plan. You choose them one at a time, and each one shows up as its own line on your quote.
- 01
Employee monitoring
Tracks activity on work devices, including actions inside custom apps, for firms that need an audit trail.
- 02
Integrated cloud app security
Detects and responds to threats across the cloud apps your company uses, not only the computers.
- 03
Secure client VPN
A simpler, more secure connection for staff who reach the office network from home or the road.
- 04
DNS filter
Blocks dangerous and unwanted websites before they load, with content filtering set to your policy.
- 05
Signature management
Consistent, current email signatures for your whole team, managed from one place.
- 06
SaaS backup
Backs up your cloud data in Microsoft 365, Google Business and QuickBooks Online, separate from the vendor's own copy.
Rather than hold someone hostage in a contract we work to earn their business every month.
Ron Slyker, CEO
What it costs
What sets your monthly price?
- 1feePer device, per month. Projects quoted separately
- 0Contracts to sign, on any plan
Three things set the number: how many devices we look after, which plan those devices sit on, and any add-ons you choose. In our plans, a device is a Windows or Apple desktop or laptop that someone on your team uses for work.
- Device count: every desktop and laptop we monitor, maintain, protect and support.
- Plan: Basic, Advanced or Elite, chosen by how much security your industry and your insurer expect.
- Add-ons: extras like a DNS filter or SaaS backup, only if you want them.
Send us your device count and your industry, and we will have a written proposal ready the next business day.
How it works here
What would a 25-person office pay?
Picture a 25-person law office in Palm Harbor. Everyone has a laptop, plus two front-desk PCs and one computer in the conference room.
That is 28 devices. A law office usually lands on Advanced, because email security and backup matter when you hold client files.
Your monthly fee is 28 times the Advanced per-device rate, plus any add-ons you pick, such as a DNS filter for safer browsing.
Hire a paralegal next spring and the count moves to 29. Retire an old PC and it drops to 27. The bill follows the equipment.
What you will not see: a charge for each help desk call, a trip fee for an on-site visit, or a renewal notice with a new term to sign. Our IT support for law firms page covers the rest of that picture.
Beyond the help desk
Which plan will your cyber insurer expect?
More and more, your insurance application decides your plan for you. Insurers now ask whether you run EDR, email security, multi-factor sign-in and staff training.
Advanced covers the first two. Elite adds enhanced MFA, password management and security awareness training. Our guide to cyber insurance requirements in Florida maps each control to a plan, and our cybersecurity service page explains how we set them up.
Side by side
Which plan fits your business?
Every plan covers on-site support, remote support, and the monitoring and maintenance that keep small problems small. Each step up adds more security. The recommendations come straight from our 2026 brochure.
| Question | Radiant Basic | Radiant Advanced | Radiant Elite |
|---|---|---|---|
| Per device, per month | $49.99 | $69.99 | $99.99 |
| Recommended for | Everyday business | Law offices, bookkeepers and insurance agencies | Healthcare, accounting and financial, government and technology |
| On-site support | Included | Included | Included |
| Remote support | Included | Included | Included |
| Remote monitoring and maintenance | Included | Included | Included |
| Managed advanced anti-virus | Included | Included | Included |
| EDR (software that spots an attack on a computer and stops it) | Not included | Included | Included |
| MDR (people watching that software around the clock) | Not included | Included | Included |
| Email security | Not included | Included | Included |
| Cloud-to-cloud backup | Not included | Included | Included |
| Enhanced MFA (a second proof of identity at sign-in) | Not included | Not included | Included |
| Secure password management | Not included | Not included | Included |
| Security awareness training | Not included | Not included | Included |
| Dark web monitoring | Not included | Not included | Included |
| Data loss prevention | Not included | Not included | Included |
Radiant Advanced
- Per device, per month
- $69.99
- Recommended for
- Law offices, bookkeepers and insurance agencies
- On-site support
- Included
- Remote support
- Included
- Remote monitoring and maintenance
- Included
- Managed advanced anti-virus
- Included
- EDR (software that spots an attack on a computer and stops it)
- Included
- MDR (people watching that software around the clock)
- Included
- Email security
- Included
- Cloud-to-cloud backup
- Included
- Enhanced MFA (a second proof of identity at sign-in)
- Not included
- Secure password management
- Not included
- Security awareness training
- Not included
- Dark web monitoring
- Not included
- Data loss prevention
- Not included
Radiant Elite
- Per device, per month
- $99.99
- Recommended for
- Healthcare, accounting and financial, government and technology
- On-site support
- Included
- Remote support
- Included
- Remote monitoring and maintenance
- Included
- Managed advanced anti-virus
- Included
- EDR (software that spots an attack on a computer and stops it)
- Included
- MDR (people watching that software around the clock)
- Included
- Email security
- Included
- Cloud-to-cloud backup
- Included
- Enhanced MFA (a second proof of identity at sign-in)
- Included
- Secure password management
- Included
- Security awareness training
- Included
- Dark web monitoring
- Included
- Data loss prevention
- Included
Radiant Basic
- Per device, per month
- $49.99
- Recommended for
- Everyday business
- On-site support
- Included
- Remote support
- Included
- Remote monitoring and maintenance
- Included
- Managed advanced anti-virus
- Included
- EDR (software that spots an attack on a computer and stops it)
- Not included
- MDR (people watching that software around the clock)
- Not included
- Email security
- Not included
- Cloud-to-cloud backup
- Not included
- Enhanced MFA (a second proof of identity at sign-in)
- Not included
- Secure password management
- Not included
- Security awareness training
- Not included
- Dark web monitoring
- Not included
- Data loss prevention
- Not included
Your written quote lists the plan and the monthly fee for each device before anything starts, and you can change plans later. Final pricing varies based on user count, compliance requirements, Microsoft licensing, network infrastructure, and business needs.
Side by side
Per user, per device or break/fix: which billing model is fairer?
IT companies bill in three common ways. Here is how they compare for a 20 to 50 person office, using national ranges from 2026 pricing guides.
| Question | Break/fix | Per user | Per device (Radiant) |
|---|---|---|---|
| How it is billed | By the hour, after something breaks | A monthly fee for each person | A monthly fee for each desktop or laptop |
| National range, 2026 | $175 to $350 per hour for support outside a plan (VC3) | $100 to $400 per user per month (Corsica Technologies) | $50 to $100 per workstation per month (VC3) |
| Budget predictability | Low: the bill arrives with the problem | High while headcount holds steady | High, and it tracks your actual equipment |
| Prevention built in | None | Monitoring and maintenance | Monitoring and maintenance |
| Fits well when | You have very few computers and rare problems | Each person uses several computers | People share computers or you have part-timers |
| Leaving | Nothing to cancel | Depends on the agreement you signed | Any month, no contract |
Per device (Radiant)
- How it is billed
- A monthly fee for each desktop or laptop
- National range, 2026
- $50 to $100 per workstation per month (VC3)
- Budget predictability
- High, and it tracks your actual equipment
- Prevention built in
- Monitoring and maintenance
- Fits well when
- People share computers or you have part-timers
- Leaving
- Any month, no contract
Per user
- How it is billed
- A monthly fee for each person
- National range, 2026
- $100 to $400 per user per month (Corsica Technologies)
- Budget predictability
- High while headcount holds steady
- Prevention built in
- Monitoring and maintenance
- Fits well when
- Each person uses several computers
- Leaving
- Depends on the agreement you signed
Break/fix
- How it is billed
- By the hour, after something breaks
- National range, 2026
- $175 to $350 per hour for support outside a plan (VC3)
- Budget predictability
- Low: the bill arrives with the problem
- Prevention built in
- None
- Fits well when
- You have very few computers and rare problems
- Leaving
- Nothing to cancel
Ranges are national figures from VC3's 2026 Managed IT Services Cost and Pricing Guide and Corsica Technologies' 2026 pricing guide (updated August 2026), not Tampa Bay quotes.
Want your exact number?
Book a free network assessment. We count your devices, look at your security and backups, and send a straightforward quote. No pressure, no contract.
Frequently asked questions
Why do you price per device instead of per user?
Because devices are what we actually monitor, maintain and protect. In many offices one front-desk PC serves three people across shifts, and per-user billing would charge you three times for one computer. Per device also makes your invoice easy to check: count the desktops and laptops, and every line adds up.
What happens when I add a laptop?
Tell the help desk and we set it up, install our monitoring and security tools, and add it to your invoice at its plan rate. Retire a device and it comes off the same way. There is no change order and no new agreement to sign.
Are there setup fees?
Onboarding means documenting your network, installing our tools on every device, and taking the handoff from your old provider. Any one-time onboarding charge appears on its own line in your written quote, separate from the monthly per-device fee, so the first invoice holds no surprises.
Can I change plans later?
Yes. If your insurer starts asking for multi-factor sign-in and staff training, you can move up to Elite. If a plan is more than you need, you can step down. The change shows on your next invoice, and no new contract is involved.
Is hardware included?
No. The monthly fee covers support, monitoring and security for the computers you already own. We can source new computers, servers and network gear and quote them separately, and hardware as a service is available if you prefer a monthly payment for equipment.
What if I cancel?
You tell us, and we help you leave cleanly. There is no contract, so there is no early termination fee. We hand passwords, documentation and admin access to you or your next provider, so nothing is held back. That is the whole point of IT support with no contract.