Our home town. The office is a quarter mile off US-19.

5.0 stars on Google

IT support and managed IT from your Tarpon Springs neighbors

The Radiant Technology Solutions team together in Tarpon Springs, Florida

Your office is in Tarpon Springs. So is ours. The people who answer your call already know US-19 at five o'clock and what a festival weekend at the Sponge Docks does to parking.

Does Radiant provide managed IT services in Tarpon Springs?

Yes, Radiant Technology Solutions provides managed IT services in Tarpon Springs, FL, from our own office on E Martin Luther King Jr Drive, a quarter mile off US-19. You get a 24/7 help desk, proactive monitoring, and on-site visits from a team that is minutes away, all for a flat monthly fee per device with no contract.

What you get

Which Tarpon Springs businesses do we fit well?

Medical and specialty practices

Offices near the hospital need locked-down email, tested backups and access controls an auditor can follow. Our healthcare IT support is built around HIPAA.

Marine trades and fabricators

Boat builders, fabricators and marine suppliers run estimates, drawings and inventory on a few key machines. Manufacturing IT support keeps those machines patched and backed up.

Offices that serve the town

Insurance agencies, title offices and consultants along US-19 need email, files and phones that just work. That is our professional services IT, delivered as managed IT services at a flat fee per device.

Help desk technician monitoring IT systems for Radiant Technology Solutions
The details

What keeps a Tarpon Springs business running?

Tarpon Springs runs on three kinds of work: tourism around the Sponge Docks on Dodecanese Boulevard, the medical offices near AdventHealth North Pinellas, and the marine trades along the Anclote River.

Each one breaks in its own way. A dead card reader on a festival weekend costs money by the hour, and nobody wants to wait until Monday.

A medical practice has to keep patient records private under HIPAA. A marine supplier needs invoices and email working from the shop floor and the dock, not only from a desk.

You don't need a different IT company for each problem. You need one that knows the town and answers the phone.

In their words

What do local businesses say about us?

We hold 5.0 stars on Google from 96 five-star Google reviews, and we were voted Best of Florida IT Firm 2023, 2024, 2025, 2026.

Had a problem with our PC we use for our small business not working and Ron not only gave us an excellent price, but also got us back up and running quickly.

Nekomata

Google review · 5.0 stars on Google · Read all reviews

Radiant Technology Solutions team meeting in the Tarpon Springs conference room

Rather than hold someone hostage in a contract we work to earn their business every month.

Ron Slyker, CEO
How it works here

How fast can a technician reach a Tarpon Springs office?

  • 24/7Help desk for every client, every plan
  • 0Contracts to sign, on any plan

Most problems never need a visit. Call or email the 24/7 help desk and a technician connects to your computer remotely and fixes it while you watch.

When a problem needs hands, we are minutes away. Downtown Tarpon Avenue, the offices along Alt-19 and the shops near Spring Bayou are a short drive from our desk, so getting someone in your door is not a scheduling project.

We are members of the Tarpon Springs Chamber too. Our clients here are also our neighbours, and we like it that way.

How it works

What happens in your first 30 days?

No big-bang switchover. Here is the order we work in, so your team keeps working the whole time.

  1. Step-01

    Free network assessment

    We look at your network, backups, security and hardware, then give you a straight answer on what is fine and what to fix first.

  2. Step-02

    A clean handoff

    If someone manages your IT today, we coordinate with them, collect the passwords and paperwork, and document how your office is set up.

  3. Step-03

    Protection goes on every device

    We install monitoring and security tools, including EDR: software that spots an attack on a laptop and stops it.

  4. Step-04

    Your team meets the help desk

    Everyone learns how to reach us by phone, email or the client portal, and who picks up when they do.

  5. Step-05

    First sit-down review

    We walk you through what we found, what we fixed and what comes next, in plain English.

Is this you?

Is Radiant a good fit for your office?

You will probably like working with us if most of these sound familiar.

  • You have roughly 20 to 50 people and no full-time IT person.
  • Your office is in Tarpon Springs or along the US-19 corridor, and you want someone who can walk in.
  • You handle patient, client or financial data that has to stay private.
  • You are tired of a contract that renews whether the service is good or not.
  • You want one flat monthly fee per device instead of surprise invoices.

Frequently asked questions

Do you come on site in Tarpon Springs?

Yes. Our office is on E Martin Luther King Jr Drive, a quarter mile off US-19, so a visit anywhere in Tarpon Springs is a short drive. We fix most issues remotely first because that is quicker for you, and a technician comes out whenever the job needs hands.

How quickly do you respond when something breaks?

Faster than most of our clients were used to. We don't publish a response-time number, but the help desk answers 24/7, and Brian B's Google review says our service is "way quicker" than his last MSP. Being minutes away helps too when a visit is needed.

Can you deliver and set up new computers?

Yes. We source business hardware through partners including Dell, HP and Lenovo, set it up with your software and security, and install it at your desk. In Tarpon Springs we bring it over ourselves, so there is no box sitting on your floor waiting for someone to plug it in.

What happens if something breaks after hours?

Call the help desk. It runs 24/7 for every client, nights and weekends included, so a server problem on a Saturday night reaches a person, not a voicemail box. After-hours on-site visits are arranged case by case.

Can we stop by your office?

Yes. We are in Suite 206 at 905 E Martin Luther King Jr Drive, Tarpon Springs, open Monday to Friday, 8:00 AM to 5:00 PM. Call 727-493-4723 first so the right person is there to meet you.