Accounting and financial firms
Client data needs multi-factor sign-in, secure file sharing and backups you can prove. See our IT for accounting firms and CPAs.
Two of our technicians live in St. Pete, with a 24/7 help desk behind them.
Managed IT and IT support for St. Petersburg businesses
Downtown St. Pete is full of small firms doing big-city work: accountants, attorneys, agencies and practices around the region's hospital systems. We are 45 minutes up the road, and we will be straight with you about what that means.
Does Radiant provide managed IT services in St. Petersburg?
Yes, Radiant Technology Solutions provides managed IT services in St. Petersburg, FL. Most support happens through our 24/7 remote help desk, and technicians drive down from Tarpon Springs, about 45 minutes away, for scheduled on-site work. You pay a flat monthly fee per device, and there is no contract.
01
Cloud solutions
Microsoft 365, hybrid cloud, and remote work, planned and managed.
02Cybersecurity
EDR, MDR, MFA, and training, explained in plain English and priced per device.
03Accounting and CPAs
Tax season coverage, Safeguards Rule security, and QuickBooks Online backup.
04Clearwater
Bigger offices, the beach and the county seat, 30 minutes south.
What you get
Which St. Pete businesses do we fit?
Professional and creative firms
Hybrid teams need files, email and calls that work from home and the office alike. Our professional services IT pairs with cloud services built for that.
Practices and billing firms
Anyone near the hospital systems touching patient data needs HIPAA-minded security. See healthcare IT support.
The details
Who needs IT support in St. Petersburg?
Downtown along Central Avenue, most offices are professional services: accounting, law, consulting and creative firms that live in email, shared files and video calls.
Up at Carillon and the Gateway area off I-275, bigger office parks hold financial and back-office teams.
Healthcare is the other big employer. Johns Hopkins All Children's Hospital and the systems around it support a ring of private practices, billing firms and clinics that handle patient data every day.
Hybrid work is normal here, so much of what you need is secure remote access, not a server in a closet.
In their words
What do clients say about working with Ron's team?
5.0 stars on Google, across 96 five-star Google reviews.
Whenever we need assistance, Ron is quick to respond, takes the time to explain things clearly, and always finds effective solutions.
Timothy D.
Rather than hold someone hostage in a contract we work to earn their business every month.
Ron Slyker, CEO
How it works here
How does on-site support work 45 minutes from our office?
- 45minFrom our Tarpon Springs office to St. Petersburg
- 24/7Help desk for every client, every plan
Honestly: remote first. Our 24/7 help desk connects to your machines from Tarpon Springs, and that is how most problems get fixed fastest, wherever you sit.
For installs, office moves and anything that needs hands, a technician drives down US-19 or I-275, about 45 minutes in normal traffic. We book those visits with you ahead of time.
If you need someone standing in your office within minutes every time, a downtown firm may suit you better. If you want strong remote support and a local team that shows up when it counts, read on.
How it works
What do the first 30 days look like from 45 minutes away?
Most of onboarding happens remotely. The on-site part is one planned visit, not a string of surprises.
- Step-01
Remote assessment call
We start the Free Network Assessment remotely and collect what we can without a visit.
- Step-02
One planned on-site day
A technician comes down to see the network, the hardware and how your team actually works.
- Step-03
Tools and security go live
Monitoring, updates and cybersecurity tools go on every device, office and home alike.
- Step-04
Help desk handoff
Your team learns to reach us by phone, email or the client portal, 24/7.
- Step-05
Review
We report what we found and fixed, and agree on what comes next.
Is this you?
Are we a good fit for your St. Pete office?
Be honest with yourself on these.
- Most of your IT problems could be fixed by someone connecting remotely.
- You have staff working from home part of the week.
- You want a real team that knows your name, not a ticket queue.
- You want to pay a flat fee per device and keep the right to leave any month.
Frequently asked questions
Is St. Petersburg too far for on-site IT support?
No, but it is scheduled rather than instant. St. Pete is about 45 minutes from our Tarpon Springs office, so we plan installs and visits with you ahead of time. Everyday problems get fixed faster through the 24/7 remote help desk anyway.
How quickly do you respond?
We don't publish a response-time number. The help desk answers 24/7, and remote help starts as soon as a technician connects, with no drive involved. Our Google reviewers put it in their own words: responsive and quick.
Can you support staff who work from home?
Yes. Remote workers get the same monitoring, security and help desk as the office, plus secure access to your files and apps. Our top tiers add protections like enhanced multi-factor sign-in and security awareness training for hybrid teams.
How does new hardware get to our office?
We source it through partners including Dell, HP and Lenovo, configure it before it leaves, and install it during a scheduled visit.
What happens if something breaks after hours?
Call the help desk. It runs 24/7 for every client, so a problem at night or on a weekend reaches a real person, and most fixes happen remotely.