Commercial construction
Project managers and crews across Hillsborough need plans, email and job files on every device. See our construction IT support.
Remote first, on site by appointment in Westshore, downtown and Carrollwood.
Managed IT and IT support for Tampa businesses
Tampa has plenty of IT companies, and some have bigger offices than ours. Here is the honest version of what we offer Tampa businesses, and who we are a good fit for.
Does Radiant provide managed IT services in Tampa?
Yes, Radiant Technology Solutions provides managed IT services in Tampa, FL, remote first. Our 24/7 help desk supports Tampa offices from Tarpon Springs, and technicians come on site by appointment in Westshore, downtown and Carrollwood. It is a flat monthly fee per device with no contract, so you can test us without getting stuck.
01
Help desk and IT support
24/7 help desk, remote fixes first, technicians on site across Tampa Bay.
02Managed IT services
Flat monthly fee per device, no contract, 24/7 help desk.
03Construction
Managed field devices, job-site internet, and help for crews at any hour.
04St. Petersburg
Two of our technicians live in St. Pete, with a 24/7 help desk behind them.
What you get
Which Tampa businesses do we fit?
Law firms
Downtown and Westshore firms need secure documents, remote access for court days, and email that resists phishing. See law firm IT support.
Offices with 20 to 50 people
Too big for the accidental IT person, too small for a full department. That is exactly where managed IT services fit.
The details
Why would a Tampa business hire an IT company from Tarpon Springs?
Because most IT support doesn't happen in person anymore. Password resets, email trouble, security alerts and software fixes all get handled remotely, by the same 24/7 help desk our Pinellas clients call.
What a smaller team gives you is the part bigger firms struggle with: people who know your name, and a provider that has to earn the account every month because there is no contract to hide behind.
We are still local. Tampa Bay is home, and Hillsborough is part of our core service area along with Pinellas and Pasco.
In their words
What do small business owners say?
5.0 stars on Google, from 96 five-star Google reviews.
As a small business owner, having reliable IT support is really important! Anytime we've had an issue, Radiant has been very responsive and always willing to go the extra step to help us out.
Ariane C.
Rather than hold someone hostage in a contract we work to earn their business every month.
Ron Slyker, CEO
How it works here
How does on-site support work in Tampa?
- 40minFrom our Tarpon Springs office to Tampa
- 24/7Help desk for every client, every plan
By appointment. From our office, Carrollwood is roughly 30 minutes out Gunn Highway, Westshore about 40 minutes by the Veterans Expressway, and downtown about 45 in normal traffic.
We plan installs, office moves and hardware swaps with you ahead of time. Anything urgent gets worked remotely first, which beats any drive over the Courtney Campbell on a weekday afternoon.
Tampa office down right now?
Call 727-493-4723. Someone on our help desk picks up and starts working on it remotely. Remote help doesn't wait for traffic.
How it works
What do the first 30 days look like for a Tampa office?
Remote work first, then one planned visit to see everything in person.
- Step-01
Remote kickoff
We start the Free Network Assessment remotely and collect credentials and vendor contacts from you or your current provider.
- Step-02
Tools go on every device
Monitoring, updates and EDR install remotely. EDR is software that spots an attack on a laptop and stops it.
- Step-03
Scheduled site visit
A technician comes over to check the network, the hardware and anything that can't be seen from a screen.
- Step-04
Help desk handoff
Your team learns to reach the help desk by phone, email or the client portal, 24/7.
- Step-05
First review
We report what changed and what we recommend next.
Is this you?
Are we the right fit for your Tampa office?
We would rather tell you now than disappoint you later.
- You are comfortable with remote help for everyday problems.
- You can plan on-site work a little ahead instead of needing someone in the door every hour.
- You want a named team and a direct line, not a ticket number.
- You want to be able to leave any month if we don't earn it.
Frequently asked questions
Do you come on site in Tampa?
Yes, by appointment. We schedule on-site visits in Westshore, downtown, Carrollwood and across Hillsborough for installs, moves and hands-on work. Everyday issues get fixed remotely through the 24/7 help desk, which is usually faster than any drive across the bay.
Do we need to be near Tarpon Springs to work with you?
No. We support Tampa Bay on site and businesses anywhere remotely. Hillsborough, Pinellas and Pasco are the core area, and clients in 15 states work with us entirely remotely.
How quickly do you respond?
We don't publish a response-time number. What we can say is the help desk answers 24/7, remote help starts without any drive time, and our reviews keep using the same words: responsive and quick.
How do new computers get to a Tampa office?
We source hardware through partners including Dell, HP and Lenovo, set it up in advance, and install it during a scheduled visit.
What happens if something breaks after hours?
Call the help desk. It runs 24/7 for every client, so nights and weekends reach a real person, and most fixes happen remotely.