The WISP your accounting firm needs before tax season (IRS Publication 4557)

Short answer
Under the FTC Safeguards Rule, tax and accounting firms count as financial institutions and must keep a written information security plan, or WISP. IRS Publication 4557 explains the safeguards, and Publication 5708 gives a template. A WISP names who is in charge, assesses risks, sets controls like multi-factor sign-in, and plans the breach response.
Every January, accounting firms across Tampa Bay get ready for the busiest stretch of the year. New software updates, new seasonal staff, and a mountain of Social Security numbers coming through the door.
Before the first return goes out, there is one document the IRS keeps reminding tax pros about: a written information security plan, or WISP. The IRS and its Security Summit partners repeated the reminder on August 18, 2026 (IR-2026-92). Here is what the plan is, what IRS Publication 4557 asks for, and how to write one without losing a week.
This post is educational, not legal advice. For how the rules apply to your firm, talk with your attorney or professional association.
What is a WISP, and does my firm need one?
A WISP is a written document that describes how your firm protects client information, and if you prepare tax returns, you almost certainly need one. The FTC lists tax preparation firms among the financial institutions covered by its Safeguards Rule, and the rule requires a written information security program.
The IRS puts it plainly in Publication 4557, Safeguarding Taxpayer Data:
The same page says that under the FTC Safeguards Rule, tax return preparers must create and enact security plans to protect client data, and adds: "Failure to do so may result in an FTC investigation." The IRS's August 2026 release gives the legal root: the Gramm-Leach-Bliley Act treats tax and accounting professionals as financial institutions that must protect customer data.
Size does not get you out of it. Publication 4557 says data security is a necessity for every tax professional, "whether a partner in a large firm or a sole practitioner."
What does IRS Publication 4557 ask tax professionals to do?
Publication 4557 walks tax pros through basic security steps, spotting and reporting data theft, and complying with the FTC Safeguards Rule. Its core steps include multi-factor authentication, encryption, offline backups, and limiting who can see taxpayer data.
Here are the basic security steps from the guide, plus a few habits it warns against:
What to look for
- Install anti-malware software on every device, set to update automatically
- Require multi-factor authentication for anyone accessing client data on your system
- Encrypt sensitive files and emails, especially those with taxpayer information
- Back up to a secure source that is not connected full time to the network
- Limit access to taxpayer data to the people who need it
- Check e-File and PTIN accounts weekly for the number of returns filed under your EFINs and PTINs
- Wipe or destroy old hard drives and printers that held sensitive data
- Keep audit logs that record who did what, and when
The multi-factor line is not optional. Publication 4557's Safeguards Rule section says MFA "is required for all companies regardless of size."
What must a WISP include under the FTC Safeguards Rule?
The FTC lists nine elements: a Qualified Individual in charge, a risk assessment, safeguards for the risks you find, regular testing, staff training, oversight of service providers, keeping the program current, a written incident response plan, and regular reports to leadership.
| In plain English | What it looks like at a 20-person firm | |
|---|---|---|
| Qualified Individual | One person owns the program | A partner or office manager, backed by your IT provider |
| Risk assessment | Find where client data lives and what could go wrong | A list of every system holding tax data: tax software, portal, email, file storage |
| Safeguards | Controls that address those risks | MFA, encryption, access limits, secure disposal |
| Monitor and test | Prove the controls work | Restore tests, access reviews, security scans |
| Train staff | Everyone knows the rules | Phishing training before the season starts |
| Oversee service providers | Vendors protect data too | Contract terms and reviews for software, cloud and IT vendors |
| Keep it current | Update as the firm changes | A review after new software, new hires or an office move |
| Incident response plan | A written plan for a breach | Who calls the IRS, the insurer and, if needed, the FTC |
| Report to leadership | The Qualified Individual reports in writing | At least once a year to the partners |
-
In plain English
- Qualified Individual
- One person owns the program
- Risk assessment
- Find where client data lives and what could go wrong
- Safeguards
- Controls that address those risks
- Monitor and test
- Prove the controls work
- Train staff
- Everyone knows the rules
- Oversee service providers
- Vendors protect data too
- Keep it current
- Update as the firm changes
- Incident response plan
- A written plan for a breach
- Report to leadership
- The Qualified Individual reports in writing
-
What it looks like at a 20-person firm
- Qualified Individual
- A partner or office manager, backed by your IT provider
- Risk assessment
- A list of every system holding tax data: tax software, portal, email, file storage
- Safeguards
- MFA, encryption, access limits, secure disposal
- Monitor and test
- Restore tests, access reviews, security scans
- Train staff
- Phishing training before the season starts
- Oversee service providers
- Contract terms and reviews for software, cloud and IT vendors
- Keep it current
- A review after new software, new hires or an office move
- Incident response plan
- Who calls the IRS, the insurer and, if needed, the FTC
- Report to leadership
- At least once a year to the partners
Three numbers from the FTC's guide (December 2024) matter for small firms:
- 01
500 or more
consumers' unencrypted information in a breach triggers a report to the FTC, a requirement in effect since May 2024
- 02
30 days
after discovery is the outside limit for that report, per the FTC
- 03
Fewer than 5,000
consumers: firms below this line are exempt from certain provisions of the rule, not the whole rule, per the FTC
The FTC's guide does not list those exempt provisions on the same page. It points to Section 314.6 of the Safeguards Rule (16 CFR Part 314), which is worth reading with your advisor before you decide what your plan can skip.
How do you write a WISP for a small accounting firm?
Start from the IRS template in Publication 5708, Creating a Written Information Security Plan for Your Tax & Accounting Practice, and fill it in for your firm: who is in charge, where client data lives, what controls you use, and what you do if something goes wrong.
The IRS describes Publication 5708 as a template to help tax professionals, "especially smaller practices," build a plan. Here is the order we would work in:
- 01
Name your Qualified Individual
Pick one person with the authority to make changes, and write their name in the plan.
- 02
Map your data
List every computer, server, cloud app and filing cabinet that holds client information. Publication 4557 calls for a careful inventory.
- 03
Assess the risks
The IRS asks you to cover three areas: employee management and training, information systems, and detecting and managing system failures.
- 04
Write down your safeguards
MFA, encryption, backups, access limits, and how old equipment gets wiped.
- 05
Vet your vendors
The IRS says your contracts should require service providers to keep appropriate safeguards.
- 06
Plan for a data theft
Write down who calls whom, starting with your IRS Stakeholder Liaison.
- 07
Store it and review it
The IRS suggests a PDF or Word file, a stored digital copy in case of a natural disaster, and regular updates as the firm changes.
That disaster line matters here. A WISP saved only on the office server does you no good if a storm takes the office offline in hurricane season.
Need the technical half of your WISP filled in?
Our free network assessment inventories your devices, sign-ins and backups, which gives you the facts for steps two through four in plain language.
What happens if client tax data is stolen?
Report it to the IRS right away through your Stakeholder Liaison, then contact the states where you file returns, law enforcement, your insurer and a security expert. If 500 or more people's unencrypted data was taken, the FTC also expects a report within 30 days of discovery.
Publication 4557 splits the work into two jobs:
Report it
- Your IRS Stakeholder Liaison, right away
- The states where you prepare returns, through the Federation of Tax Administrators' "Report a Data Breach" page
- Local police, and the FBI if the IRS directs you
- The FBI and CISA as well, if it was ransomware
- The FTC, if 500 or more consumers are affected
Recover from it
- Find out how it happened and fix it before you resume filing
- Make full, encrypted backups of all business data
- Check with your insurer about data theft coverage
- Build a continuity plan
- Use the FTC's data breach guide to notify clients
Writing this list into your WISP now is the whole point of the incident response element. On the worst day of the season, nobody should be searching for phone numbers.
How can an IT provider help with your WISP?
An IT provider cannot sign your WISP for you, but it can handle most of the technical work the plan describes: multi-factor sign-in, encryption, backups, monitoring, the device inventory, and the logs that show it all happened.
Publication 4557 even suggests it. Among its IRS suggestions: "consider having a technical support contract in place, so that hardware events can be fixed within a reasonable time." A support agreement does not have to lock you in, though. Ours runs month to month, with no contract, and we can supply the technical details your plan needs.
At Radiant Technology Solutions we support accounting and financial firms across Tarpon Springs, Clearwater, Tampa and the rest of Tampa Bay. Our 2026 brochure points those firms to Radiant Elite, which adds enhanced multi-factor authentication, secure password management, security awareness training, dark web monitoring and data loss prevention on top of our other plans, as listed on our managed IT pricing page. Our IT for accounting and CPA firms page covers the details, and our cybersecurity services and backup and disaster recovery pages explain the controls a WISP leans on. If your insurer is asking similar questions, see our guide to cyber insurance requirements in Florida.
If tax season is coming and your WISP is still a blank template, start with our free network assessment. We will document what you have and show you what is missing, so the plan you write matches the firm you actually run.
Frequently asked questions
The IRS says yes in spirit and the FTC rule says yes in practice. Publication 4557 calls data security a necessity for every tax professional, whether a partner in a large firm or a sole practitioner, and the FTC lists tax preparation firms as financial institutions under the Safeguards Rule. A one-person plan can be short, but it should exist in writing. This is educational, not legal advice.
Publication 4557, Safeguarding Taxpayer Data, is the IRS guide to the security steps themselves: passwords, encryption, backups, spotting data theft and following the FTC Safeguards Rule. Publication 5708, Creating a Written Information Security Plan for Your Tax & Accounting Practice, is the template for writing those steps down as your firm's plan. Read 4557 first, then fill in 5708.
Whenever the firm changes, and at least once a year. The IRS recommends regularly reviewing the plan and adjusting it as the size, scope and complexity of the business change. The FTC requires keeping the program current and having the Qualified Individual report in writing at least annually. A new hire, new tax software or an office move are all good reasons to reopen it.
The FTC requires one Qualified Individual to implement and supervise the program and report in writing at least annually to your board, or to a senior officer if there is no board. At a small firm that is usually a partner or office manager with the authority to make changes, working alongside the IT provider who handles the technical controls.







